Compliance Correction Guarantee

1. The Guarantee

Fire Solutions NW LLC guarantees that the fire-protection correction work it performs under a written contract will meet the applicable code requirements within the agreed scope of work.

If, within 12 months after Fire Solutions NW completes the contracted work, the Authority Having Jurisdiction (AHJ) rejects that work because of Fire Solutions NW’s workmanship, Fire Solutions NW will return and correct it at no additional labor charge.

2. What Is Covered

• Labor to correct contracted work that was rejected because of Fire Solutions NW’s workmanship
• Replacement of parts Fire Solutions NW installed that failed because of improper installation
• Re-testing of the corrected work where required to verify the correction

3. What Is Not Covered

• Items that were not part of the written contract or agreed scope, including deficiencies not listed in the documents provided
• New or different requirements raised by the AHJ that were not part of the original citation or scope
• Changes in code interpretation, code editions, or AHJ policy after the contract date
• Pre-existing, concealed, or unforeseen conditions outside the contracted work
• Damage caused by others, misuse, alteration, lack of required maintenance, freezing, or acts of nature
• Equipment or materials supplied by others; manufacturer defects are covered by the manufacturer’s warranty
• Fees charged by the AHJ, plan review, permits, or reinspection fees
• Work that the customer did not allow Fire Solutions NW to complete, or for which payment was not made under the contract

4. No Guarantee of Approval or Overall Compliance

Final compliance determinations, approvals, and reinspection outcomes remain with the applicable AHJ (for example, the fire marshal). Fire Solutions NW does not guarantee that a property, system, or report will be approved, and does not guarantee the compliance of any condition outside its contracted scope.

5. How to Make a Claim

• Notify Fire Solutions NW in writing within 12 months of completion of the contracted work and within 10 business days of receiving the AHJ’s rejection.
• Provide a copy of the rejection, correction notice, or inspection report identifying the rejected work.
• Allow Fire Solutions NW reasonable access to verify the condition and perform the correction.
• Corrections are scheduled promptly and, where possible, within any deadline set by the AHJ.

6. Service Area

The guarantee applies to work performed at properties within Fire Solutions NW’s active service area for this program, currently King County, Pierce County, Snohomish County, Thurston County, Kitsap County, Mason County, Washington.

7. Electrical and Fire Alarm Work

Fire alarm and other electrical work in Washington is performed by an appropriately licensed electrical contractor partner where required by law. Partner-performed work is covered by this guarantee only where the final contract states so.

8. Submissions and Contracts

Uploading a report through FireCompliance.ai is a request for a correction plan and proposal. It does not create a contract. The guarantee applies only after a written proposal is accepted and the contracted work is completed and paid for.

9. Exclusive Remedy

To the extent permitted by law, correction of the rejected work as described above is the customer’s exclusive remedy under this guarantee. This guarantee does not limit any rights the customer has under applicable law or the written contract.

10. Changes

Fire Solutions NW may change these terms for future contracts. The terms version in effect when a contract is signed applies to that contract.

11. Contact

Fire Solutions NW LLC, 16371 E State Route 3, Allyn, WA 98524. Phone 1-855-876-3473. Email josh@firesolutionsnw.com.